When Management Focuses on Customer Service, Everyone Wins


Newsletter/blog article – see excerpt below.


Article excerpt –¬†Every customer is worth his or her weight in gold. You want to fill a void for them, provide products or services that make their lives easier, move them to tell their friends about you, and most importantly, you want them to keep coming back. To achieve that, you need to make sure that excellence in customer service is a priority company-wide.¬†